Alpaca Picnic – Terms & Conditions of Booking

These Terms & Conditions apply to all alpaca picnic bookings at KMF Camping. By booking, you agree to the following rules to ensure the safety and wellbeing of visitors, staff, animals, and guests staying on site.

General Conditions

• All visitors must have a valid booking confirmation.
• Guests agree to follow all instructions given by KMF Camping staff at all times.
• Alpacas are live animals and may behave unpredictably; participation is at your own risk.
• You must have completed and returned your waiver form prior to your experience. Failure to do so may result in cancellation or refusal of entry.
• KMF Camping is an active campsite with guests staying on site. All visitors must be respectful of other campers at all times, including keeping noise low, moving calmly around the site, and avoiding disruption to occupied pitches.

Age, Supervision & Responsibility

• All groups are limited to a maximum of 6 people.
• Each group must include at least one responsible adult aged 21 or over.
• Each adult may supervise a maximum of 3 children.
• The booking holder is responsible for the behaviour, safety, and conduct of their entire group.
• All children must be supervised at all times by a responsible adult.
• Children must remain calm around animals - no running, shouting, or chasing.

Health and Safety Requirements

• A safety briefing may be provided at the start of your experience; failure to follow instructions may result in removal without refund.
• Visitors must not climb fences, gates, walls, or enter restricted areas.
• No dogs are permitted on site including  left in vehicles.
• Wear appropriate footwear (closed-toe shoes recommended).
• Umbrellas are not allowed near alpacas as they may cause distress.
• Wash hands thoroughly before and afterwards.

Behaviour Around Animals

To protect the welfare of our alpacas and ensure a safe experience for everyone, the following rules apply:

• No chasing, grabbing, shouting at, or running towards animals.
• No feeding animals unless explicitly permitted by staff.
• Keep food and belongings in designated areas.
• Respect boundaries, pens, and staff guidance at all times.
• Visitors must not take animals away from the group or attempt to lead them without staff supervision.

Failure to Follow Rules

If any member of your group behaves in a way that risks harm to animals, staff, other visitors, or campers staying on site, or ignores safety instructions, KMF Camping may immediately shorten or end your experience and ask you to leave the site. No refunds will be issued.

Health, Fitness and Accessibility

• Participants must be fit enough to take part safely.
• Please inform us of any medical conditions, mobility issues, or additional needs prior to booking.
• Our site is inclusive, and wheelchairs and prams are welcome. Some areas have uneven terrain, which can be more difficult to navigate in wet or stormy weather.

Weather and Site Conditions

• Experiences run in most weather conditions except storms or dangerous conditions.
• Please bring appropriate clothing and waterproofs.

Hygiene and Biosecurity

• Use provided hand gel before the experience.
• Wash hands thoroughly after contact with animals and before eating.
• Avoid touching or climbing gates and fences.

Personal Property

• KMF Camping accepts no responsibility for loss or damage to personal belongings or vehicles.

Changes, Cancellations and Late Arrival

• Bookings are non-refundable.
• Rescheduling may be possible with sufficient notice (at least 72 hours).
• If you are late, your experience may be shortened or cancelled without refund.
• If KMF Camping must cancel due to unforeseen circumstances, an alternative date or refund will be offered.

Photography

• You are welcome to take photos, but please do so calmly and without obstructing pathways or disturbing animals or other guests.

Agreement

By booking, you confirm that you have read, understood, and agree to these Terms & Conditions.

Written 27.09.26